PRODUCT & FINANCIAL-SERVICES OPERATOR · ADVISOR · FOUNDER

I help founders and operators make better product, growth, and financial decisions when the stakes are high.

Juan Isava is a product and financial-services executive, independent advisor, and founder with over 20 years across lending, payments, iGaming, and digital platforms. When the business is too close to the problem, I sit on the other side of the table.

20+
Years in product & financial services
€100M+
Annual sales scaled to
70%
Operating-cost reduction delivered
0 → profit
Country businesses built from zero
50–220+
International teams led
WHO I AM

Builder first. Advisor second. Executive always.

My career has moved between operating roles, transformation work, and entrepreneurship — not as separate chapters, but as one continuous way of working: get close to the real problem, decide, and own what happens next.

Operator

I have run the businesses I now advise

Two decades leading products, P&L, teams, and transformations across lending, payments, and digital banking — owning outcomes, not opinions.

Advisor

I help leaders find the real constraint

I work with founders, operators, and boards to clarify complex decisions, identify what is actually holding the business back, and translate strategy into execution.

Founder

I am still building

Through Berick, I am exploring how technology can widen access to institutional-grade real-world assets — so the advice comes from someone still in the arena.

SELECTED OUTCOMES

Results, not responsibilities.

A few of the situations I have owned directly. Named companies, real numbers, disclosed as far as I am able to defend them.

ID Finance · Country Manager

Scaled a consumer-finance business

Led the country business as annual sales grew from approximately €53M to €103M, and migrated collections and operations to Mexico — cutting operating cost by roughly 70% while preserving performance.

Cash Converters Spain · Lending Director & Board Member

Delivered a profitability turnaround

Transformed a small financial unit into a scalable digital and offline lending operation, delivering approximately €3M in net profit and performing at 120% of budget.

Creamfinance · Country Manager

Built a profitable market from zero

Launched a new country operation from regulatory approvals through infrastructure and hiring, scaled the team from 6 to about 40, and reached profitability within two years.

The Workshop · Global Head of Product, Payments

Led global payments product in iGaming

Owned product direction for cards, P2P, and crypto payment flows — acceptance, conversion, and fraud — across an international gaming-technology environment, leading 50+ across product, engineering, and operations.

WHERE I CREATE VALUE

What you can bring me in for.

Four areas where my operating experience turns directly into better decisions. Most engagements sit at the intersection of two or three.

Product & operating strategy

For companies with fragmented roadmaps, unclear priorities, or a gap between commercial objectives and what product and operations actually execute.

Typical clients — CEOs, founders, CPOs, COOs, boards

Lending & portfolio performance

For lenders facing deteriorating collections, hidden portfolio risk, weakening underwriting signals, or an operating model that has stopped earning.

Typical clients — lending CEOs, CROs, heads of collections, investors

Payments & regulated platforms

For businesses reviewing payment performance, provider strategy, platform architecture, market expansion, or regulatory constraints.

Typical clients — founders, CPOs, heads of payments, platform operators

Transformation & market entry

For companies facing a high-stakes launch, restructuring, expansion, or business-model decision where the cost of getting it wrong is compounding.

Typical clients — CEOs, boards, investors, portfolio operators
HOW I WORK

The value is not the deck. It is what changes afterward.

01

I diagnose before I prescribe

The visible problem is rarely the real constraint. I find what is actually holding the business back before recommending what to do about it.

02

I work directly with decision-makers

No associates, no hand-off to a junior team. You get me, across the table from the people who actually make the call.

03

I connect strategy to execution

Every engagement ends with decisions, ownership, and an executable path — not a set of options to debate again next quarter.

04

I challenge assumptions

My job is not to validate the answer you already prefer. If the right call is "not yet," or "do nothing," I will tell you.

05

I stay close to implementation

I have run these operations, so I stay near enough to delivery to know whether the plan is actually moving — and to adjust when it is not.

ENGAGEMENT FORMATS

Four ways to work together.

Each is built around how real decisions actually get made. Most relationships start small and deepen from there.

ENTRY POINT

Executive Decision Session

One decision · 90 minutes
from €750 / session

One high-stakes decision, supported by pre-reading and a written recommendation within 48 hours. You leave with a clear yes, no, or here-is-what-I-would-do.

Book a session
DIAGNOSTIC

Decision Sprint

1–2 weeks · one defined problem
Scoped to the question

A short, focused engagement on a single product, operating, or commercial problem — enough to diagnose the real constraint and recommend a path, fast.

Discuss a sprint
PRIMARY ENGAGEMENT

Strategic Intervention

6–8 weeks · complex situations
Five-figure investment

For situations tangled across operations, risk, and strategy — deeper analysis, stakeholder alignment, and an execution plan. I am in your corner for the full cycle.

Apply for the project
ONGOING · BY APPLICATION

Fractional & Advisory Role

Recurring senior support
Retainer

Experienced product, lending, or transformation leadership without a full-time appointment — for companies that need the judgment on a standing basis. Limited to a few at a time.

Inquire about availability

Pricing is matched to the situation and the stakes. The Decision Session is the simplest way to start — one conversation tells us both whether a deeper engagement is worth it.

WHAT THE WORK LOOKS LIKE

Two situations. Same shape.

EUROPEAN MICROLENDER
OPERATIONAL TURNAROUND

"Juan entered at the point where the problem was no longer one problem. It was operations, collections, risk, legal exposure, and decision-making all tangled together. He understood the business quickly, challenged assumptions, and pushed us toward practical actions instead of more internal debate."

The company was losing money in Spain across underwriting, collections, and operations. We challenged the operating model, identified the weak points in collections and risk, pushed for a structured recovery process, and brought senior financial-services discipline into a business that lacked specialized internal depth.

TOKENIZED REAL ASSETS
FOUNDER ADVISORY

"Juan is strongest when the idea is big but the path is still messy. He forces the business to confront the assumptions behind the story — financial, operational, legal, and commercial — and turns ambition into something that can be discussed seriously with investors and partners."

A capital-intensive platform with vision and product direction, but needing sharper investor logic and structural discipline. We pressure-tested the model, clarified the fundraising narrative, and reframed the assumptions around revenue, jurisdiction, partner roles, and go-to-market. The business moved from "big vision" to an investable operating thesis.

WHAT I AM BUILDING NOW

Berick — institutional access to real-world assets

Berick is a private-market technology platform giving qualified international investors access to curated real-world assets, starting with prime luxury real estate in Marbella. I founded it to test a conviction: that technology-enabled ownership infrastructure can widen access to high-quality real assets that were previously out of reach.

It is also why the advisory work stays sharp — I am making the same kinds of calls I help clients make.

Visit Berick →
BEFORE YOU CALL

The 7-question filter I run before any engagement

Before I take on a project, I run the principal through seven questions. They are not diligence questions — they are judgment questions. They reveal whether the decision is ready, not whether the deal is. If you cannot answer questions 3 and 5 honestly, I will tell you to wait.

Free. No spam. Unsubscribe anytime.

FREE · 7 PAGES
The 7-Question Filter
A diagnostic for founders and operators at an inflection point
LET'S TALK

A significant decision deserves more than another internal meeting.

If you are working through a product, lending, payments, operating, or market-entry problem, tell me the context. In a 15-minute call I will tell you candidly whether I can help.

Prefer email? me@juanisava.com